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Gender equality is a fundamental right. Our gender mainstreaming programs help workplaces in the (re)organization, improvement, development and evaluation of processes, so that a gender equality perspective is incorporated in all policies and programmes at all levels.
Our training programs explore a variety of gender equality strategies, while providing learners with tools and techniques for institutionalizing the gendered approach.
Records Management
Organizations face increasing pressure to manage their records according to statutory and business requirements. As the use of electronic records and the deployment of electronic document and records management systems continue to increase, the core skills of the person responsible for records management become ever more important to the organization.
In many cases, appropriate data protection and compliance will depend upon a good records management system. CMC’s records management program is designed to offer a step-by-step process of (re)aligning records management technology, roles, processes and strategy to create a successful records management system that integrates numerous resources to manage and leverage value from corporate information.
Disability Mainstreaming
We offer customized disability mainstreaming programs aimed at equipping delegates with knowledge & skills to effectively facilitate a sustainable realization of the rights of persons with disabilities and the provisions of the national legislation & policy framework on disability mainstreaming.
Outplacement (Retirement & Retrenchment)
CMC provides an integrated suite of outplacement and transition support services to assist affected employees come to terms with challenges associated with redundancy and outplacement. We work closely with clients and partners to deliver a highly individual and tailored approach, engaging displaced employees from the time they are laid off to the time they find their next job or career, focusing on the future rather than the past.
HIV/AIDS
CCAF offers comprehensive courses aligned with national policy & strategic frameworks, to enhance knowledge and skills to design, implement & evaluate HIV/AIDS prevention and management interventions, with a view to attain the greatest sustained impact from the combination prevention package.
In many cases, appropriate data protection and compliance will depend upon a good records management system. CMC’s records management program is designed to offer a step-by-step process of (re)aligning records management technology, roles, processes and strategy to create a successful records management system that integrates numerous resources to manage and leverage value from corporate information.
Occupational Safety & Health
The role of training in developing and maintaining effective hazard control activities is incalculable and is a proven and successful method of intervention in occupational health and safety. Our tailored programs assist organizations promote and maintain the highest degree of physical, mental and social well-being of workers; prevent departures from health caused by their working conditions; place and maintain workers in an environment adapted to their physiological and psychological capabilities; and, to adapt work to man and each man to his job.
Counseling Skills
CMC offers tailored counseling skills training, aimed at transforming learners into effective counselors. The programs focus on imparting knowledge, skills, attitudes and attributes necessary for assisting clients explore situations and identify solutions within the limitations of their given environment.
Managing Sacco’s for Results
Sacco’s are operations are unique because they are owner managed and therefore must be results driven. CMC’s will come up train management on the concept of owner driven management model.
Complaints Handling
In order to improve customer service satisfaction, experiences, and complaint r e s o l u t i o n rates, every workplace must strive to dedicate personnel to the effective management of complaints. Organizations that lack skills and systems for handling ongoing barrage of complaints almost always suffer the consequences of disengaged members of staff, characterized by poor performance, absenteeism and high staff turnover costs. CMC practical course is designed to impart essential skills and techniques required to provide exceptional complaint management and support.
Peer Education
Peer educators are invaluable in shaping knowledge, attitudes, beliefs, skills and behaviors, through undertaking informal or organized educational activities with their peers (those similar to themselves in age, background or interests) over a period of time, helping them make responsible choices. Our peer education programs are flexible and complimentary covering a variety of health issues
Stress Management
Stress is very common in the contemporary society. The ability to manage stress in the workplace can not only improve physical and emotional health but can also make the difference between success and failure on the job. Stress management in the workplace requires more than just helpful tips. It calls for concerted effort to assist employees deal with life stressors and acquire relevant skills to enable them meet their work targets and enhance their productivity.
Managing Results
Results measure organization strategic objectives and goals and therefore Management use results to determine how well implementations of organization resources have been implemented. CMC will help management understanding how organization results can be determined step by step and actions to be taken where there are deviations from the planned results.
Emotional Intelligence
Emotional intelligence (also known as emotional quotient or EQ) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict. Emotional intelligence helps you build stronger relationships, succeed at school and work, and achieve your career and personal goals. It can also help you to connect with your feelings, turn intention into action, and make informed decisions about what matters most to you.
The 4 Key Skills to Emotional intelligence:
Self-management. You’re able to control impulsive feelings and behaviors, manage your emotions in healthy ways, take initiative, follow through on commitments, and adapt to changing circumstances. Self-awareness. You recognize your own emotions and how they affect your thoughts and behavior. You know your strengths and weaknesses, and have self-confidence. Social awareness. You have empathy. You can understand the emotions, needs, and concerns of other people, pick up on emotional cues, feel comfortable socially, and recognize the power dynamics in a group or organization. Relationship management. You know how to develop and maintain good relationships, communicate clearly, inspire and influence others, work well in a team, and manage conflict.
Employee Assistance Programs (EAP)
CMC’s Employee Assistance Program training enhances knowledge and skills to design, implement, monitor and evaluate services to remediate problems that employees experience, often without causal relationship to their work, that interfere with employees’ productivity on the job and their general well-being. The training provides a comprehensive framework which includes the program structure, administrative and operative procedures for the implementation of holistic Employee Assistance services, aimed at facilitating prevention, early identification and resolution of personal concerns that may affect job performance.
Teambuilding
We offer transformative teambuilding experiences which address diverse objectives including: team work, communication, bonding, leadership, stress, change management, boosting staff morale, growth, trust, and ebranding, all delivered in a fun filled ooperative, active, moderate and circle games. Our programs are customized to include health and wellness sessions and checks.